Introduction

Getting Started

Wallet

Fund Transfer

Earn

Trade

Fees and Orders

Blockhain Fee Explained

Order Status Discoverability

Order can’t be initiated

Order Stuck

Order Declined

Portfolio

Privacy and Security

NFT / Collectibles

Fees and Orders

Fees and Orders

Getting stuck? We are here to help you
Blockhain Fee Explained
  • What is Approval Fees?
  • What is Slippage?
  • How does Okto calculates Gas Fee?
  • What is Gas Fees?
  • Why does Gas Fee at Okto feels higher than other platforms?
Order Status Discoverability
  • Where can I find the status of my order?
Order can’t be initiated
  • Why can’t I place a Earn/Swap order?
Order Stuck
  • Why is my order stuck/pending?
  • What to do if my order is stuck?
Order Declined
  • What to do if my order gets canceled?
Can’t get what you're looking for?
Raise a ticket via an email or talk to our support executive through discord
Discord